Privacy Policy
Introduction
DSG Gulf Technologies FZE and its affiliates, referred to in this policy as “DSG,” “we,” “us,” or “our,” provide digital transformation consulting, AI and data services, cloud infrastructure, custom software development, IT staff augmentation, and managed IT services to clients around the world.
This Privacy Policy explains what personal data we collect, why we collect it, how we use and share it, and what choices you have.
This policy applies whether you’re visiting our website, applying for a role, working with us as a client, or interacting with us as a vendor or partner.
By using our website or otherwise submitting personal data to us, you agree to the practices described in this policy, subject to the rights available to you under the law that applies in your location.
Who This Policy Covers
This policy applies to:
- Visitors to our website and any related digital properties.
- Prospective and current clients, and the individuals who represent them.
- Candidates and developers in our talent network.
- Job applicants and DSG employees, where this policy is referenced in our internal HR documentation.
- Vendors, subcontractors, and partners we work with.
For most of the data described in this policy, DSG decides how and why the data is processed. Depending on the jurisdiction, DSG may be referred to as a “data controller” or “data fiduciary”.
When we’re delivering a project for a client and processing data under their instructions, such as data inside a system we’re building or supporting, we typically act as a processor on their behalf. In those cases, the client’s own privacy policy generally governs that data.
Personal Data We Collect
Data You Give Us Directly
- Contact and identification details: Name, work email, phone number, company, job title, and country.
- Account information: Login credentials and profile details, if you create an account with us.
- Business and contractual information: Details from proposals, statements of work, contracts, invoices, and related correspondence.
- Recruitment and staffing data: For candidates in our talent network or applicants for a role, this can include a résumé, work history, references, skills assessments, and, where relevant to the role, the results of background or reference checks.
- Information submitted through a form, chat, or email: Messages sent through our contact form, meeting requests, support tickets, or event registrations.
Data We Collect Automatically
When you visit our website, our servers and analytics tools automatically collect technical information, including your IP address, browser and device type, pages viewed, and how you arrived at our site.
We use cookies and similar tracking technologies for this purpose. Please see the Cookies and Similar Technologies section below for more information.
Data We Receive From Third Parties
We sometimes receive personal data about you from other sources, including:
- Partners or clients who refer you to us.
- Publicly available professional profiles, such as LinkedIn, when we’re sourcing candidates for a staffing engagement.
- Recruitment platforms and job boards, if you’ve applied to a role through one of them.
How and Why We Use Personal Data
We process personal data for the following purposes, relying on the legal basis that applies under the law governing that processing. This may include your consent, performance of a contract, our legitimate business interests, or a legal obligation.
- Delivering our services: Including staffing an engagement, building or supporting a client’s system, and providing ongoing account management and support.
- Recruitment: Including evaluating candidates for a role, whether at DSG directly or as part of a staff augmentation placement with a client.
- Communicating with you: Including responding to enquiries, sending requested proposals or materials, and scheduling calls or demos.
- Marketing: Including sending newsletters or event invitations where you’ve agreed to receive them and, where local law requires consent, only after we’ve obtained it.
- Improving our website and services: Based on aggregated usage data.
- Security and fraud prevention: Including monitoring for unauthorized access to our systems.
- Meeting our legal and contractual obligations: Including tax, accounting, and employment law requirements.
Cookies and Similar Technologies
Our website uses cookies to keep the site working properly, understand how visitors use it, and, where you’ve agreed to it, support marketing activities.
You can control cookies through your browser settings. However, turning some cookies off may affect how parts of the website work.
Who We Share Personal Data With
We do not sell personal data.
We may share personal data, subject to appropriate contractual confidentiality and security obligations, with:
- Service providers: Companies that support our operations, such as cloud hosting providers, email and communication tools, and CRM systems.
- Clients: When we’re placing a candidate with them or delivering a project that requires sharing relevant information about the individuals involved.
- Professional advisors: Such as lawyers, auditors, or accountants, when needed for a legitimate business purpose.
- Government authorities or regulators: Where we’re legally required to disclose information, such as in response to a valid court order.
- A buyer or successor entity: If DSG is ever involved in a merger, acquisition, or sale of assets.
International Data Transfers
DSG Technologies is registered in the UAE and serves clients across the US, Canada, Europe, Australia, India, and the GCC.
This means personal data may be transferred across borders, including to or from countries whose data protection laws differ from those in your own jurisdiction.
Where required, we use approved transfer mechanisms, such as standard contractual clauses, to protect data transferred internationally.
How Long We Keep Data
We keep personal data for as long as we need it to provide our services, meet legal and contractual obligations, and resolve disputes.
We delete or anonymize personal data when there is no longer a valid reason to retain it.
How We Protect Personal Data
We use a combination of technical and organizational safeguards to protect personal data.
- Access controls.
- Encryption in transit.
- Restricted access to employees who need the information for their role.
No system is completely secure, and we cannot guarantee protection against every possible security risk.
Your Rights
Depending on where you’re located, you may have rights relating to your personal data. These may include:
- The right to access the personal data we hold about you.
- The right to correct inaccurate or incomplete information.
- The right to request deletion of your personal data.
- The right to object to certain types of processing.
- The right to withdraw consent that you previously provided.
Because DSG operates across several regions, the specific rights available to you and how you can exercise them may vary.
European Economic Area and UK
Rights under the GDPR and UK GDPR may apply.
UAE
Rights under Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data may apply.
India
Rights under the Digital Personal Data Protection Act, 2023 may apply.
Australia
Rights under the Privacy Act 1988 may apply.
Canada
Rights under PIPEDA and applicable provincial legislation may apply.
To exercise any of these rights, contact us using the details provided below.
We may need to verify your identity before processing a request. There may also be situations, such as an active contractual or legal obligation, where we cannot fully action a request.
Children’s Privacy
Our services are intended for businesses and working professionals, not children.
We do not knowingly collect personal data from anyone under the age of 16.
If you believe that a child has provided us with personal data, please contact us and we will delete it where appropriate.
Links to Other Websites
Our website may contain links to third-party websites that we do not control.
This Privacy Policy does not apply to those websites.
We encourage you to read the privacy policies of third-party websites before sharing any personal data with them.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
When we make a material change, we will update the “Last Updated” date at the top of this policy.
Where required by law, we will provide you with additional notice about significant changes.
Contact Us
If you have questions about this Privacy Policy or want to exercise any of your privacy rights, please contact us at: